IAP2 Community Engagement Certificate Training

Twyfords offer the IAP2 Community Engagement Certificate Training course as in-house training as part of an organisation's capacity building process.   Should you be interested in attending a publically sponsored course please visit the IAP2 Australasia website www.iap2.org.au for further information.

 

What it is:

The IAP2 Certificate is an internationally accredited 5-day professional development program offered by the International Association for Public Participation (IAP2).

  

What’s included:

In 3 modules taught over 5 days participants will learn a clear and logical process for thinking about, planning and conducting community engagement programs and activities. Genuinely helpful tools will make engagement easier. Sessions are held in quality venues in major cities. High quality workbooks are provided for each participant. Upon completion of all three modules students will receive their internationally recognised Certificate from the Association.

  

Planning for Effective Public Participation (2 Days)

An interactive and experiential module encourages students to explore their own challenges in community engagement with their facilitator and peers.

Using examples and practical exercises participants learn how to build realistic engagement plans.

At the conclusion of the module, students will have learned:

    • The full scope of planning needed for effective public participation
    • The foundations for public participation on which to build effective processes
    • A 5-step planning process starting with gaining internal commitment and identifying the strategic focus
    • Ways to identify communities and their issues
    • How to select the appropriate level of public participation
    • How to set clear, shared objectives for effective public participation
    • How to develop a public participation plan.

Note: Students must undertake the Planning module first.

  

Effective Communication for Public Participation (1 Day)

Providing an overview of the communication skills used by public participation practitioners this module focuses on how to prepare

and present information as a key part of engaging communities.

At the conclusion of the module, students will have learned:

    • The information needed to support effective public participation and how to communicate it
    • Listening skills
    • Attitudes and behaviours that give stakeholders confidence in the engagement process
    • How to identify and write key messages and apply them in a range of communication tools
    • How to gather, summarise and analyse feedback
    • The principles of risk communication to avoid community outrage.

Note: Planning for Effective Public Participation is a prerequisite for this module

  

Techniques for Effective Public Participation (2 Days)

This two-day module provides an introduction to a range of practical tools and techniques for community engagement. At the conclusion of the module students will have learned:

    • Tools and techniques that can be used at all levels of IAP2’s Public Participation Spectrum
    • How to prepare for, implement and document techniques to:
    • Share information
    • Gather broad-based feedback
    • Foster group discussion to develop new ideas and directions
    • Facilitate agreement within groups
    • Provide opportunities for public dialogue and decision-making

Note: Planning for Effective Public Participation is a prerequisite for this module

These courses are presented in-house to your organisation.

Please contact Michelle Balchin on 61 02 4226 4040 or michelle@twyfords.com.au for further information.