Strong Organisations

Supporting organisations to achieve satistfying and effective outcomes, for people and the business.

In our work, we target two key aspects of organisational functioning:

1. The organisations capability to engage with the community and external stakeholders, and...
2. The organisations capability to effectively engage employees and internal stakeholders

Our rationale is based on research that supports the proposition that organisations that are capable of effective internal engagement of their employees, are more capable of effectively engaging with stakeholders outside their organisation including customers, shareholders and the community.

Building capability for effective community engagement

Twyfords has developed a proprietary Capacity Building Cycle model to support organisational development leading to more effective community engagement. We recognise the systemic nature of change facing any group wanting to improve its engagement processes, and we utilise a principle of start anywhere, go everywhere in our developmental approach. This acknowledges the often significant work underway within any organisation in good engagement practices, and builds this into a coherent and holistic approach, supported by appropriate interventions.

The Capacity Building Cycle offers a quick diagnostic to guide development activity related to building capability for effective community engagement.