The Joy of Silos
A quick search on the Net for ‘organisational silos’ generates an endless list of headlines such as: Breaking down silos for customer…
The terrifying journey to co-design
When I was in high school I remember travelling to a school sports carnival in the city, an hour away to the north. The sports teacher…
There is co-design, and then there is co-design...
Co-design is a word on many lips these days, but there is co-design, and then there is co-design! People often use co-design to mean a…
Listening and the Politics of Humiliation
Why do you listen to people? When I ask this question of clients and others I tend to get answers focussed on the content: "listening lets…
How to move from open warfare to solution-finding
Getting agreement among people who have diverse and strongly-held opinions is challenging, there is no doubt. But sometimes we make it more…
One thing the populist response to COVID tells us about collaboration
The global COVID pandemic, as tragic and difficult as it is, offers many insights into how people and nations respond to wicked problems.…
Four ways to build collaborative habits in the workplace (despite weak flesh)
"Reverting to the usual way of doing things is a deceptively easy default option and often appears to be lower risk than trying something…
Failing my way to expert status
It's official. I'm now an expert! How do I know? I've just been appointed to an "expert panel" so it must be true. Over the next six months…
A different sort of 'iso' project
This week we welcome our first ever guest blogger in Alice Henchion who is our fabulous marketing champion at Twyfords. Alice reflects on…
Is it time to get off your horse?
A mouse! A mouse! My Kingdom for a mouse! Said no King ever. But maybe this is what leaders should be saying at this time of rapid change,…