How I survived my angriest public meeting

This terrifying baptism of fire taught me three things that have never left me

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A Tale of Two Forums

This is experience is an illustration of how a collaborative mindset is the key to success, whatever the circumstance.

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How to buy a car, and other tough decisions

Don't strive to make the right decision. Rather, seek to make the decision right.

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A Flower, a Bear and a Cross-Eyes walked into a classroom…

It seems they ran an engagement process but not a collaborative process designed to generate ownership of outcomes.

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A painful Metro journey in Paris

Though ostensibly talking about the same thing – a rail system in Paris - everyone was trying to solve a different…

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Extending our thinking to be wiser together

Creativity and generative thinking are very human too, and with the right encouragement any team can be more creative.

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How to look at your project from another perspective

Like anything that helps us be more thoughtful, this tool is useful. Try it for yourself and be wiser together.

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Why taking the risky action is the path to reducing risks

Circling the wagons is a natural response to stakeholder anger, but it's likely to increase the very thing you are…

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Are you managing risks or managing outrage?

There is only a low correlation between the actual level of physical risk in a situation and the amount of concern it…

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Vote ‘Yes’ to Listening and Curiosity

When collaborating, don’t set up situations that become referendums on the question at hand. Rather, set up…

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Down with Difficult Debates

With some simple skills and processes we can get out of our adversarial thinking and start learning together about what…

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