A Tale of Two Forums

A recent experience has illustrated how two quite different approaches to working with stakeholders can have a similar outcome if the same…


How to buy a car, and other tough decisions

I’m currently struggling with one of those biggish decisions that come around now and then. Yes, it’s time to think about replacing my car,…


A Flower, a Bear and a Cross-Eyes walked into a classroom...

It's the time of year when parents and kids are negotiating the start of a new school year, which always takes me back to the day my son…


A painful Metro journey in Paris

I’ve been reading about the history of the Paris Metro, having recently been back to France. The fabulous book I’m reading begins: “In the…


Curiosity saved the project

I have my doubts that curiosity killed the cat, but I’m certain of its role in being wiser together (curiosity that is, not the cat). We…


Extending our thinking to be wiser together

“How are we going to implement this so that it works?” is a question that is often asked. All too often the default response is along the…


How to look at your project from another perspective

When seeking to be wiser together we are often called to walk in each other’s shoes, to look at the world from a different perspective. In…


Am I Getting My Ducks in a Row, or Collaborating?

When we are worried about how our stakeholders will react, the urge to get the ducks in a row can become irresistible. But of course the…


Why taking the risky action is the path to reducing risks

Are you circling the wagons or leaning in to manage angry stakeholders? I once had a client at a council where the General Manager had…


Are you managing risks or managing outrage?

By treating people as human we stand a chance of reducing their level of outrage, which is likely to reduce their sense of the risk. I have…