Are your collaborative contracts really collaborative?
While the contract looked different, it felt the same to the users.......it takes a different mindset to make a process…
Three ways to take your contractual partnership from good to great
How does my client move from an 'us and them' mindset to a 'we' mindset, in the high-pressure world of project…
Those silos are still around!
it is not fundamentally the tools or skills I had that made the difference- it was the collaborative thinking that…
The Joy of Silos
Isn’t it time to acknowledge that the quest to restructure away our silos is akin to the hunt for the unicorn? It’s…
Fingerprints on the bypass
he could live with the decision because of the way he had been involved - and in fact that he was quite supportive…
There is co-design, and then there is co-design…
When you hear someone say they are running a “co-design process”, you might ask just how much involvement stakeholders…
Listening and the Politics of Humiliation
"Listening is the ultimate sign of respect. What you say when you listen speaks more than any words."
The Agony of Silence
...the pain of being silent is one of the keys to listening more effectively. But this insight doesn't make it any…
A hop, skip and jump into collaboration
Our insight is that we need to treat such situations more like a dance than a climb- taking a flexible approach allows…