How I survived my angriest public meeting

This terrifying baptism of fire taught me three things that have never left me

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How to buy a car, and other tough decisions

Don't strive to make the right decision. Rather, seek to make the decision right.

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A Flower, a Bear and a Cross-Eyes walked into a classroom…

It seems they ran an engagement process but not a collaborative process designed to generate ownership of outcomes.

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A painful Metro journey in Paris

Though ostensibly talking about the same thing – a rail system in Paris - everyone was trying to solve a different…

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Curiosity saved the project

I have my doubts that curiosity killed the cat, but I’m certain of its role in being wiser together.

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Am I Getting My Ducks in a Row, or Collaborating?

How do I know when I'm over-thinking and over-planning my engagement with stakeholders?

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Why taking the risky action is the path to reducing risks

Circling the wagons is a natural response to stakeholder anger, but it's likely to increase the very thing you are…

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Are you managing risks or managing outrage?

There is only a low correlation between the actual level of physical risk in a situation and the amount of concern it…

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Vote ‘Yes’ to Listening and Curiosity

When collaborating, don’t set up situations that become referendums on the question at hand. Rather, set up…

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Down with Difficult Debates

With some simple skills and processes we can get out of our adversarial thinking and start learning together about what…

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Failing to Reach the Summit of Collaboration

The PM and his government were genuinely trying to do something different, but they invested hugely in the doing…

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