Are you managing risks or managing outrage?

There is only a low correlation between the actual level of physical risk in a situation and the amount of concern it generates.

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Listening and the Politics of Humiliation

"Listening is the ultimate sign of respect. What you say when you listen speaks more than any words."

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The Presence of Trust

I’ve asked myself ... what is trust?  Why is it so important in human relationships and human communication? How do we…

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Four ways to build collaborative habits in the workplace (despite weak flesh)

While the intention to work more collaboratively is there, it can be difficult to stick with the change required to do…

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Fear of failure – does it shut us down or drive us?

Perhaps fear of failure starts at school where the words ‘failure’ and ‘fail’ are scary.

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Failing my way to expert status

What I have learned is that while part of me is pleased with the label, another part of me is going "oh no, what if I'm…

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Is uncertainty good or bad? 4 different views + mine

When uncertainty, unpredictability and not knowing feels uncomfortable, is it useful to invent or pretend certainty?

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Who do you trust?

When collaborating, we need to extend trust to others. But I’m starting to think that it is just as important to extend…

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Build a relationship before you tackle a job

It reminded me of the challenges of getting things done when people are stressed, and I remembered a few things I have…

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Surviving workplace disruption #2

it makes sense to consider how to tackle disruptions using a more collaborative mindset - and to consider some Golden…

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