When it comes to the jab, is there a vaccine against my own righteous certainty?
Even when I am feeling right, when my opinion seems self-evidently the correct one, I still have the choice to put my…
When the Bark is worse than the bite
I was fearful of having a hard conversation. But my fears were unrealised. I found the interaction actually useful and…
Tackling the relationship “elephant”
The reluctance for staff to reveal how they feel about working with others can often drive dysfunction rather than…
More data doesn’t solve the trust problem
When at daggers drawn, what is most needed is some real listening, authentic curiosity and genuine vulnerability.
Just Try Some Experimentation
Rob has shifted from problem solving mode to learning and testing mode. And the difference has been amazing.
Re-experimenting with my migraines
I realised that I had fallen back into the black hole of "business as usual", and my approach to solving my migraine…
COVID Horse or COVID Mouse?
As COVID uncertainty continues are we creating a solution dressed up as a test, or setting the mice free to show us…
Unlocking Co-design
In discussing the context for using such a tool, the client realised that it prompted a new way of thinking (mindset)…
Cornerstones of Collaboration
The interplay between process, skill set and mindset has guided the development of our Collaboration System. How is…
Lessons from a newborn
My key insight is that our natural and learned thinking that has worked and been successful in the past can compromise…