How I survived my angriest public meeting

This terrifying baptism of fire taught me three things that have never left me

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7 Keys to Co-Design: Lessons from the Pandemic

What are the co-design lessons from the pandemic that can be applied in the workplace and beyond? You will have your…

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Even when they don’t want to collaborate, you have choices…

It is often framed as if being 'unwilling" is somehow not acceptable, whereas there are often other choices available

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Turn rejection into collaboration

.....an example of ‘weaponizing’ rejection or disagreement..... And while rejection is frustrating, it’s still an…

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When it comes to the jab, is there a vaccine against my own righteous certainty?

Even when I am feeling right, when my opinion seems self-evidently the correct one, I still have the choice to put my…

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When the Bark is worse than the bite

I was fearful of having a hard conversation. But my fears were unrealised. I found the interaction actually useful and…

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Tackling the relationship “elephant”

The reluctance for staff to reveal how they feel about working with others can often drive dysfunction rather than…

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More data doesn’t solve the trust problem

When at daggers drawn, what is most needed is some real listening, authentic curiosity and genuine vulnerability.

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Just Try Some Experimentation

Rob has shifted from problem solving mode to learning and testing mode. And the difference has been amazing.

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Re-experimenting with my migraines

I realised that I had fallen back into the black hole of "business as usual", and my approach to solving my migraine…

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COVID Horse or COVID Mouse?

As COVID uncertainty continues are we creating a solution dressed up as a test, or setting the mice free to show us…

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