Three ways to take your contractual partnership from good to great
How does my client move from an 'us and them' mindset to a 'we' mindset, in the high-pressure world of project…
Fingerprints on the bypass
he could live with the decision because of the way he had been involved - and in fact that he was quite supportive…
There is co-design, and then there is co-design…
When you hear someone say they are running a “co-design process”, you might ask just how much involvement stakeholders…
The Agony of Silence
...the pain of being silent is one of the keys to listening more effectively. But this insight doesn't make it any…
A hop, skip and jump into collaboration
Our insight is that we need to treat such situations more like a dance than a climb- taking a flexible approach allows…
The Presence of Trust
I’ve asked myself ... what is trust? Why is it so important in human relationships and human communication? How do we…
One thing the populist response to COVID tells us about collaboration
Time taken to co-define is always time well spent. What is your dilemma and to what extent do all stakeholders…
Four ways to build collaborative habits in the workplace (despite weak flesh)
While the intention to work more collaboratively is there, it can be difficult to stick with the change required to do…
The presence of trust
I’ve pondered about this thing we call trust. Why is it so important in human relationships and human communication?…