Curiosity creates better questions
When we ask questions within an important conversation, it’s essential that we are really curious to find out what…
Are you planning to act or acting to learn?
Rather than plan in order to act, Bob found more success when he began to act in order to learn....
If only we had a new meeting structure…..
In looking back, I've realised that I was seeing a common pitfall when tackling complexity- seeking a simple solution…
Finding the grit in the dilemma
We were just creating a new Dilemma Tool for the June newsletter, and had a big "ah ha" moment. We realised that it…
The four traps on the path to a digital water future
These experiences have highlighted some important, and surprising, risks to successful transformation. They are the…
Ever heard of a micro dilemma?
How do you tackle something big, intractable and messy without becoming overwhelmed? I think we can learn from the old…
The Heat(er) is on!
While on my 2nd schnapps, I had a fuzzy realisation about what that might mean- that it is crucial when facing a…
When the Solution is the Problem
“That is why we haven’t been able to make progress! It’s because we are all trying to solve different things. No wonder…
Strategy shining new light on collaboration
"At least one use for the strategic plan", and she went on to wonder why the only people who seemed to look at it were…
Opening the gate between planners and deliverers
Collaborative processes work best when a collaborative group works and learns together to tackle and resolve a complex…