Gorillas in your midst
when one of them said- "you know Tom, you are the 'big hairy gorilla' in this system, and we are effectively…
Smarter questions- start with yourself
"there is no evidence of a correlation between talking to people and trust, and a strong correlation between listening…
Are you collaborating at every scale?
The key finding is how important it is to focus on the smallest units of collaboration, just as much as the larger,…
Key Questions for Collaborators
If we hear lots of content, stop!.... and reflect on process instead. Only in this way will our collaboration thrive…
Curiosity creates better questions
When we ask questions within an important conversation, it’s essential that we are really curious to find out what…
Are you planning to act or acting to learn?
Rather than plan in order to act, Bob found more success when he began to act in order to learn....
If only we had a new meeting structure…..
In looking back, I've realised that I was seeing a common pitfall when tackling complexity- seeking a simple solution…
Finding the grit in the dilemma
We were just creating a new Dilemma Tool for the June newsletter, and had a big "ah ha" moment. We realised that it…
The four traps on the path to a digital water future
These experiences have highlighted some important, and surprising, risks to successful transformation. They are the…
Ever heard of a micro dilemma?
How do you tackle something big, intractable and messy without becoming overwhelmed? I think we can learn from the old…